Delivery and shipping instructions

Below you will find all information on delivery dates and shipping.

Delivery

In general, we send all of our deliveries through shipping companies. The delivery time from our carriers is 2-4 working days. All express orders are also treated as express during the delivery route. Their delivery takes place within 1-2 working days.

Delivery times

By default, the requested delivery date is pre-set at the checkout to 7 working days. You do however have the option to push the requested delivery date forward or back. For faster delivery, we offer 3 express delivery options: 48, 72 or 96 hours.

We charge the following amounts for express delivery, depending on the length:
 
48 h 72 h 96 h
FFB (sash rebate width)
up to 
5999 mm
86 € 55 € 35 €
FFB of 6000-6999 mm 220 € 143 € 91 €
FFB larger than 6.999 mm 395 € 253 € 161 €

For deliveries > 7000 mm in length, the product price includes an excess quantity surcharge.

All delivery dates are subject to our terms and conditions and are “ex-works”. The express delivery and excess quantity surcharges are given as net amounts.

Agreed, fixed customer delivery days

If fixed delivery days are agreed and defined in your case, they will be used despite your selection at the checkout. The exception here is when express delivery dates are selected. If you choose one of the express options listed above, we will bypass your agreed delivery day and deliver the goods as per your request.